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What Stream Player is, and what you need before you start Stream Player is a television app for Android. One app covers live channels with a full TV guide,... Installing Stream Player on a phone or tablet Stream Player is supplied as an APK file — an ordinary Android app that you install yourself... Installing Stream Player on Android TV, Fire TV or a set-top box A television has no easy way to browse for a file, so the usual approach is a small helper app... Activating your licence The first time Stream Player opens it asks you to activate the device. Nothing else in the app is... Adding your TV provider Providers hand out subscriptions in three different shapes, and Stream Player takes all three.... Finding your way around the app Six areas, along the bottom of a phone and down the left-hand side of a television or tablet.... Watching live TV and changing channel Open Live TV, pick a group along the top, and tap a channel name to start watching. Underneath... The TV guide, and moving between days Every channel row has a Guide button. Tapping the row itself starts watching; the button opens... Pause, restart and watch what has already been on Where your provider keeps a recording of a channel — often called catch-up or the archive — live... Movies, series and Continue watching Movies and Series hold your provider's library. Choose a category on the left, then a poster. A... Searching Search looks through channels, films and series at the same time and groups the results by what... Favourites Press and hold any channel name or poster — or hold OK on a remote — to add it to your... Picture size: Fit, Zoom and Stretch Tap the picture and one of the buttons that appears cycles between three ways of fitting the... Casting to a Chromecast If your device has Google services, a cast button sits in the top bar while you browse and... Recording what you are watching Tap the picture and press Record. The recording starts immediately and a notification appears... Booking a recording of a programme later today Open the guide, move forward to the programme you want, and press Record. The booking is kept on... Playing and deleting your recordings Settings → Recordings lists everything you have recorded, with the size of each file, a Play... The parental PIN and adult content Settings → Parental control. Set a PIN and any adult groups and categories are shown with a... Using more than one TV provider Settings → Manage servers holds your providers. Add sets up another one, and tapping a name... Refreshing when something looks out of date The app stores your channel list and guide on the device so that it opens instantly rather than... "Could not reach the licence server" This means the app could not get an answer about your licence. It does not mean anything is wrong... "This licence is registered to another device" — moving to a new device A licence key activates one device. When it has already been used, entering it on a second one... "This licence has expired" or "This licence is suspended" These two mean the licence was checked and refused, so the app stops straight away rather than... The app says it cannot reach your provider at the address The app looked at the address you entered, followed it to wherever it actually leads, and tried... The provider answers but no channels appear This is good news of a sort: the address is right and your provider is answering. They simply... A channel will not play The channel is listed, so your subscription includes it — the picture is what failed. Work... Live TV stops after a few seconds, or repeats the same half minute This has one common cause: the subscription's stream is already in use somewhere else. Most... Pause and catch-up are unavailable on a channel Pausing live television means playing your provider's recording of it. Where they keep no... The guide is empty, or a group looks empty An empty guide Providers differ in how much schedule information they publish, and some publish... The Chromecast shows a black screen A Chromecast can only play certain stream formats, and many live channels use one it cannot. When... A recording stopped by itself, or never started A recording of what you were watching stopped This kind of recording writes down what you are... What to include when you contact support Four things answer most questions on the first reply, and save a round of back and forth: The... Installing on a Chromecast with Google TV, using only the remote A Chromecast has no file browser and no keyboard, so the app is installed with the help of a...
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