The app looked at the address you entered, followed it to wherever it actually leads, and tried each of the usual entry points there. Nothing answered.
What to check
- Check you picked the right kind. This is much the commonest cause. An address with a username and password in it is an Xtream Codes panel or an M3U playlist, not a Ministra portal, and entering it as the wrong kind cannot work. See Adding your TV provider.
- Look for typos, particularly the port number after the colon and any trailing part such as
/c/. For a username and password, watch for capital letters and for a space picked up when copying. - Open the address in the device's browser. If the browser cannot load it either, the address is wrong or your provider's server is down — either way, the app cannot help.
- If the browser redirects you somewhere else, note the address it ends up at and enter that one instead. Short addresses often forward to a different host and directory.
- Ask your provider what they support. Tell them you have an Android app and ask whether they can give you a portal address with a MAC, an Xtream username and password, or a playlist link. Any one of the three is enough.
The app remembers the working entry point once it finds it, so this is a first-time problem rather than something that comes back.
